Service
Our Services
To ensure that our online measurement technology – such as the Online Bacteria Analyzer (OBA) – can be used efficiently and economically in industrial processes, we support our customers with a comprehensive range of services.
Our range of services includes, among other things:
Integration into existing systems such as SCADA, PLCs, or proprietary platforms
Installation planning and implementation directly at the customer's site
Creation of measurement and monitoring concepts as well as joint implementation planning
Development of customer-specific data formats and hardware modules
Service and repairs – on-site or at ONTRONIX
Data analysis and recommendations for action in the event of an incident
Development of customized software solutions and adaptations, e.g., interfaces and data provisioning
Data management and cloud services
Development of customized marker dyes
System integration via common interfaces such as Modbus TCP, Ethernet, or digital I/O
Service Components, Spare Parts
For the long-term
stable, economical use of our online measurement technology, proactive spare
parts management is crucial.
By specifically
considering strategic and geopolitical factors in our supply chains, we ensure
a consistently high level of availability.
In addition, we pursue a pragmatic procurement strategy: We manufacture key components and parts with potentially fragile supply chains in-house at ONTRONIX.
This way, we protect our know-how while simultaneously ensuring the maximum security of supply.
Consumables
Various consumables are required for the operation of our online analyzers:
Sheath Fluid
Cleaning fluids
Ultrapure water
DNA/RNA fluorescence markers
Even under challenging conditions – such as sanctions, varying import duties or difficult-to-access regions – we ensure the availability of our consumables through our regional partners.
